Returning an item

We made it quite easy for you.

If you’re not completely satisfied with an item and it is unused and unfitted you can return it to us within 14 days of purchase for a refund on the item(s).

Our return address:

Sensitivus Gauge
Att: Support
Fruebjergvej 3
2100 Copenhagen

How do I make a return?

  1. Let us know by sending an e-mail here along with the problem description.
  2. Return the item in it’s original condition to the return address (see above ). Remember to include a note with your order nr. and your email address.
  3. Use pretty much any method you like. But we strongly suggest to select a tracked shipment service.
  4. Please pack things up securely.

When will i receive my refund?

Refunds will be made back to the original payment method upon the arrival of the returned item.

Do i need to cover the shipping expenses?

If the product is not a defect or malfunctioning unfortunately we won’t be able cover that.

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